We Are Here to Help

We LOVE hearing from you! If you have any questions, comments, or concerns, feel free to reach out at help@livibeauty.com.

How can we help?

Frequently Asked Questions

Product Questions

How long do Livi Manicures™ last?

Livi Manicures™ should easily last you 7 days. If you take the time to prep your nails, apply the gels carefully, and avoid using your nails for silly things, they can last closer to 10-14 days.

Does the UV lamp damage my skin?

Our UV lamp is much less harmful than salon lamps because it's smaller and uses lower voltage (6 Watt UV lights versus 50 Watt UV lights at the salon), and our gel stickers are more than 60% cured when you put them on your nails. But if you want extra peace of mind, just wear our UV protective gloves.

Will they fit my nails?

Livi Manicures™ consist of of 20 precut stickers in various sizes to make sure that they will fit any nail size.

Can I reuse the Livi Manicures™?

Each Livi Manicures™ is for one manicure usage only - once they are cured under the UV lamp, they are not able to be reused.

Do my nails get damaged when I remove Livi Manicure™?

Nope! Unlike the salon, where gel manicures can thin and damage your nails, our manicure is designed to be easily and safely removed at home if you follow the removal instructions. Just apply cuticle oil and use the stick to lift the nail.

Application & Removal Process

Do I have to cut and file my nails?

Yep, but don’t worry—we’ve got super easy instructions to help you get the perfect shape.

I've never done my nails before - how do I get started?

We believe the Livi Gel Mani System™ is so easy, that even non-DIYers can master using it. There is a little bit of a learning curve, but make sure to check out our videos on our learn how page. We also offer office hours on our Instagram Live or email us for a 1:1 consultation.

Does the UV lamp damage my nails?

Not at all! Our UV lamp is much less harmful than salon lamps because it's smaller and uses lower voltage, and our gel stickers are more than 60% cured when you put them on your nails. But if you want extra peace of mind, just wear our UV protective glov

What about cutting cuticles?

We actually advise against cutting your cuticles. Just gently push them back to keep your nails healthy. Cutting cuticles is a myth that salons often push, but it’s not necessary and can actually do more harm than good. Check out more information on why you shouldn’t cut your cuticleshere.

How do I remove a Livi Manicure™?

Removing a Livi Manicure™ is a breeze. Simply use the cuticle oil pen and gently lift the gel with the stick—voilà! Click here for an in-depth video on removal.

Shipping & Returns

Do you ship international?

We ship to the 48 contiguous states - not internationally just yet! Shipping is a flat fee of $4.90 - but sign up for our email and text list to get free shipping!

Do you take returns?

At Livi Beauty, we are committed to ensuring you love your at-home manicure experience. If you are not completely satisfied with your Livi gel manicure system, we’ve got you covered with our Happiness Guarantee.

Return Policy: 30-Day Money-Back Guarantee If for any reason you are not 100% satisfied with your purchase, you can return the product within 30 days of receipt for a full refund, no questions asked. Simply contact our customer service team to initiate your return.

How long does it take to get my order?

Please allow 24 - 48 hours for order processing. Once your item ships, you'll receive a tracking number and it should get to your door within 3-5 days!

Get in touch

Email us at help@livibeauty.com! And follow along on Instagram and TikTok for more tips @manibylivi.